A safety disconnection is a temporary disconnection of a power supply, enabling you to carry out a task without the risk of touching a live electrical supply, which could lead to serious injury or a fatality.
Please note that if you require your power to be disconnected outside the hours of 8.30am-4pm Monday to Friday, charges may apply.
Having trouble? Give us a call
Horizon Networks provides a free safety disconnection and reconnection service for customers wanting to work safely around their service lines (e.g. to carry out painting around lines where they connect to the house, or for switchboard repairs).
The service is provided free to customers during normal business hours. Charges for this service may apply if the customer wants to pre-arrange a time outside working hours, or during weekends.
Before carrying out work around overhead power lines connected to your house – CALL HORIZON NETWORKS FIRST on 0800 467 496