For help with any of the following, please call us any time on 07 306 2900 or 0800 HORIZON

  • to report broken power lines or equipment
  • for information about trees near power lines and your responsibilities
  • for underground cable map requests, close approach consents or high load consents, please go to our online services portal


Horizon Networks
Level 4, Commerce Plaza
52 Commerce Street, Whakatane, 3120
PO Box 281, Whakatane, 3158
New Zealand
Phone: 07 306 2900
Fax: 07 306 2907


Horizon Networks
11G Te Tahi Street, Whakatane, 3120
P O Box 661, Whakatane, 3158
Phone:  0800 467 496 (HORIZON)
Fax:  07 307 2501

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Find out about how to notify
us of electricity outages.

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Let’s get you connected! Horizon Networks supplies electricity to all types of property in the Eastern Bay of Plenty.

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Our team of skilled arborists is certified to work closely to power lines and will ensure your trees are trimmed with care.

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