For current planned and unplanned outage information, please check our OUTAGE MAP.
While we’re probably aware of major power outages in the Eastern Bay of Plenty region, we rely on our Retailers to inform us of minor ones. If you’re aware of a minor power outage, please contact your retailer to let them know.
For retailer contact details click here.
If you have information on what caused a current outage or need to report an unsafe network asset, please contact our contact centre on 07 306 2900 or 0800 HORIZON.