Horizon Networks provides a free safety disconnection and reconnection service for customers wanting to work safely around their service lines (e.g. to carry out painting around lines where they connect to the house, or for switchboard repairs).

The service is provided free to customers during normal business hours. Charges for this service may apply if the customer wants to pre-arrange a time outside working hours, or during weekends. Please be aware, you need to allow two business days' notice to process safety disconnections.

Before carrying out work around overhead power lines connected to your house – CALL HORIZON NETWORKS FIRST on 0800 467 496

Disconnection Details

Enter your details and reason for needing to disconnect from the Network.



Our team of skilled arborists is certified to work closely to power lines and will ensure your trees are trimmed with care.

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